ServiceChannel Managed
The easy way to achieve peak facilities performance, for wherever you need more help.
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Top performance at a lower cost is finally within reach
You don’t have to hire a full team to operate a top-tier facilities program. ServiceChannel Managed services help you achieve your goals faster with support from our expert team.
Leave the hard work to ServiceChannel
Grow and adapt without limits
Control costs without cutting corners
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Jeni’s Splendid Ice Creams
Your program, our responsibilities
We take the complexity out of facilities management by keeping your locations running, reducing your operational burden, and freeing your team to focus on what matters most.
Call Center
We answer calls from your team 24/7 to triage issues and create work orders. Plus, we call providers for emergency dispatch and keep your team informed with updates.
Work Order Management
We manage every step of your work orders so they get done on time and you don’t overpay, while coordinating with your Operations team and your providers so everyone is aligned.
Platform Administration
We take care of all system setup and configuration, so your facilities program runs smoothly and your data is accurate for proactive decision-making.
Provider Optimization
We design an optimal provider network for your business by analyzing existing vendors, upgrading weak links with proven top performers, and continuously improving over time.
Provider Management
We manage your provider relationships from onboarding through business reviews to ensure their services meet your cost, performance, and compliance expectations.
Competitive Sourcing
We source top providers at the best price for your planned maintenance and capital project work through RFP, so you can preserve your customer experience and reduce downtime.
EasyPay
We consolidate all your provider invoices so you can make one easy payment, reducing the burden on your AP team while giving providers their choice of payment methods.
Learn more ›Program Management
We oversee your program strategy with our facilities experts, including budgeting, deferrals, invoicing, and accruals, so you get the most impact out of your facilities investment.
The industry’s richest data
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69k+
218M+
$17B+
The power behind your program
You are backed by a full team of facilities professionals to guide your operations and keep your locations running smoothly. With the support of these industry experts, you get a best-in-class facilities program without trying to hire all the talent yourself.
Program Managers
Responsible for guiding your strategy, managing your budget, and ensuring your successful outcomes.
Program Managers
Responsible for guiding your strategy, managing your budget, and ensuring your successful outcomes.
Facility Coordinators
Handles exceptions, approvals, and escalations, so your Operations team can avoid the drama.
Facility Coordinators
Handles exceptions, approvals, and escalations, so your Operations team can avoid the drama.
Work Order Operations
Available 24/7/365 to expedite jobs, follow up with providers, and keep everyone in the loop.
Work Order Operations
Available 24/7/365 to expedite jobs, follow up with providers, and keep everyone in the loop.
Trade Specialists
Provides expert technical guidance on costly decisions like proposals to make sure the scope and pricing are on point.
Trade Specialists
Provides expert technical guidance on costly decisions like proposals to make sure the scope and pricing are on point.
Provider Optimization
Designs and onboards your network with the best providers available to ensure deep, reliable coverage across every trade and location.
Provider Optimization
Designs and onboards your network with the best providers available to ensure deep, reliable coverage across every trade and location.
Provider Development
Oversees provider performance, compliance, and accountability, so your network is always ready to deliver.
Provider Development
Oversees provider performance, compliance, and accountability, so your network is always ready to deliver.
Strategic Sourcing
Runs competitive RFPs to source the best providers for your planned maintenance and capital project work.
Strategic Sourcing
Runs competitive RFPs to source the best providers for your planned maintenance and capital project work.
Data Analytics
Analyzes and benchmarks the performance and costs of your program to identify improvement opportunities for review with your team.
Data Analytics
Analyzes and benchmarks the performance and costs of your program to identify improvement opportunities for review with your team.
See how top providers grow with ServiceChannel Managed
Jordana Gennaro Co-Owner, Gennaro Plumbing
Check out the full story ï¡Insights for facilities excellence
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