Facilities Management that Elevates Your Brand
ServiceChannel empowers facilities and store operations to provide the best possible guest and employee experience.
Trusted by 600+ leading brands globally
Deliver top notch locations with less stress
Leading brands across industries partner with ServiceChannel to accelerate the performance of every asset, service provider and location. Provide exceptional customer experiences with AI-powered facilities solutions for multi-location businesses.
Turn Facilities Into a Competitive Advantage
Go beyond keeping the lights on. Use data, automation, and AI-powered insights to make facilities a driver of growth.
Prevent Problems, Protect Experience
Proactively manage every location with visibility into assets, work orders, and risks, so disruptions never reach customers.
Make the Most of Your Team and Budget
Free your team from repetitive work and wasted spend so they can focus on decisions that move the business forward.
What our customers say
Hear from our satisfied customers
ServiceChannel is a vital tool for managing our 2,000+ facilities. For running a multi-site restaurant, it's a must.
Roger Goldstein
Executive Director of Facilities
Our stores loved the easy access, fast response and the ability for them to get back to customers efficiently and quickly. Having analytics is also huge for us in being able to operate more strategically and proactively, including boosting the speed and quality of our decision making.
Alan Donohoe
Senior Manager of Preservation Department, Louis Vuitton
ServiceChannel Refrigerant Tracking enables us to provide a healthy and clean environment for our customers while saving money on energy costs and remaining compliant.
Craig DeGroat
Maintenance Manager, Tops Friendly Markets
With the level of detail ServiceChannel provides, I now have data to show the finance and operations team that it may be time to replace a revenue generating asset, this has made my life so much easier.
Jim Pearson
Maintenance Manager, Cal's Convenience
Our solutions
Whether you have your own Facilities team, or you're looking for a partner to manage the day-to-day, our flexible solutions are tailored to your business goals.
ServiceChannel Platform
Keep every location running seamlessly with AI-powered automation and acceleration in the #1 facilities management platform.
Learn moreServiceChannel Managed
A collaborative approach to facilities management-as-a-service. Less work and cost for you, with better results.
Learn moreService Provider Marketplace
Reduce facility downtime and costs by working with the top providers in every trade and region, based on actual performance data.
Learn moreLevel up your facilities management strategy
Take our free facilities management Maturity Assessment to see how your business stacks up.
We serve leaders across a range of industries, including:
See your brand thrive
As your AI-powered source of truth for managing assets and service providers, ServiceChannel enables peak performance for multi-location brands through our software platform, service provider marketplace, and expertly-managed services.
Top brands use one integrated Facilities Management Platform to automate work orders, manage service providers, deliver amazing customer experiences – and higher ROI. Learn more.
Thought leadership
Grocery Facilities Benchmark Report
This report highlights the key metrics used by leaders from Facilities, Real Estate, Procurement, and Finance to assess the performance and cost-effectiveness of their facilities programs.
Read Report
Maintaining a Billion Dollar Asset Fleet
Taking great care of an asset fleet is a direct way to drive customer loyalty. This episode features an interview with RJ Zanes, Senior Director of Facilities Maintenance at Sam's Club.
Listen
Ready, Set, Go – Three Phases of Enterprise Asset Management
From HVAC to refrigeration, lighting to the point of sale, asset downtime compromises customer experience and profitability. So, how can you make sure that your facilities deliver the best possible brand performance?
Read EbookIt's a win-win for both. You're providing that good quality service and ServiceChannel rewards you with the business.
Jordana Gennaro
Co-Owner, Gennaro Plumbing
Breathe easy, talk to one of our experts today
Tell us about your challenges and we'll help you craft the right solution so you can you hit your goals.
