Focus on great service to establish your track record and reap the rewards as a ServiceChannel preferred provider.
Get tapped as a preferred provider
Many of today's top brands are turning to ServiceChannel to help them build their provider network and manage operations. Outstanding performers are invited as preferred providers for these top-tier customers.
ServiceChannel invites only top performing providers to deliver the quality service these customers expect. As a ServiceChannel preferred provider, we will introduce you to more customers, allowing you to concentrate on delivering top-notch service while we assist you in discovering new business opportunities.
How it works
- When we have a customer in need of a high-performing provider in your trade and service area, you'll be contacted by a ServiceChannel representative inviting you into our network of preferred providers.
- If you're interested, you accept the invitation and confirm the trades and geographic areas you can service effectively.
- A member of the ServiceChannel dedicated provider team will guide you through the one-time onboarding process.
- You work closely with and directly for your new customer. In some cases, ServiceChannel will also be involved in helping to manage work orders, proposals, status updates, and approvals to streamline your operations.
What you get
- An exclusive opportunity to win new business with loyal, multi-location customers who appreciate your great service
- A dedicated provider team to support you along the way
- The opportunity for one-on-one consultations and strategic business reviews to help your growth and success
"ServiceChannel opened our doors to a whole new level of customers."
Anthony Gennaro, Gennaro Plumbing
Top tips for getting invited
Your invitation and success depends on achieving and maintaining a great ServiceChannel track record in four key areas: Speed: You meet SLAs and submit proposals and invoices quickly. Quality: You maintain a high first-time completion rate and have great customer feedback. Engagement: You and your technicians make full use of the ServiceChannel platform to instill customer confidence. Price: The service you deliver is cost-effective. We evaluate cost per invoice, not just your hourly rate.
