With Paul Walsh, Founder of Path2Max
Paul Walsh, founder of Path2Max, discusses the evolving role of facilities management in retail and mutli-site operations. He talks about how facilities have shifted from being an “invisible engine room” to a highly visible, strategic function.
Paul discusses the evolving role of facilities management in retail and mutli-site operations. He talks about how facilities have shifted from being an “invisible engine room” to a highly visible, strategic function.
Welcome to Elevating Brick and Mortar.
The podcast about how operations and facilities drive brand performance.
On today’s episode, we talk with Paul Walsh, CEO and Founder of Path2Max. Paul dedicates his time and expertise to mentoring others in the industry and helps them pursue excellence.
“If you’re always fighting fires, you’re not going to be able to tell a strategic story, but in order to tell a strategic story, you need visibility. And so you need that clean, clean asset data.”
– Aaron Paul Walsh
TIMESTAMPS
** 00:44 — About Paul
** 06:51 — The built environment and retail
** 13:55 — Where is the industry now?
** 23:47 — Be proactive, not reactive
** 30:37 — AI in the industry
** 37:57 — Shifting consumer expectations
** 41:34 — Avoiding burnout
** 45:46 — Where to find Paul
** 46:34 — Sid’s takeaways
SPONSOR:
ServiceChannel brings you peace of mind through peak facilities performance.
Rest easy knowing your locations are:
- Offering the best possible guest experience
- Living up to brand standards
- Operating with minimal downtime
ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.
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